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Monday, January 29, 2007

How can something bad happen to you consecutively?? Seems impossible?? Not exactly.

I had a bad day yesterday due to some miscommunication at work. will elaborate further down the entry. Ouh, and I accidentally sliced my right pinky finger at a metal piece of thing at work as well. Today, was culinary day. I scalded my left hand while handling the oven. And I found out I lost my hair accesories bag after culi. Must have left it in the toilet in the morning whilst getting ready for culi. However, managed to find it at the reception area. A kind soul actually handed it in. Much thx to whoever he/she is.

Back to my work story.

On the 28th of January 2007.

Went to work, started shift at 7am. Everything went smoothly for the whole day. Was paired with sweets and Captain David Tan left us to do everything. At the end of the day, when I've changed out of my uniform, Shamiir called.

That was the beginning of the bad day. Guests from Henry Keppel 2 ordered room service with me. I personally went to room service and ordered whatever that is needed to be ordered. The doneness of the meat. The special order.

However, Henry Keppel 3 guests also ordered room service. BUT, not via me. The room service people cocked up the order and placed it together when it was 2 different events. Also, they forgot to place another plate of cheeseburger when the bill stated so. Guests from Keppel 3 were complaining that their food weren't out yet. Thus the call.

I went back out and talked to Shamiir and Nathan and the room service people and the thing was settled. It was a matter of miscommunication. Mistake on my part was that I did not checked the orders on the bill personally. *At least I am admitting my mistake. I am a person of integrity. I will admit if it is my fault but defend myself if it is not.*

Aniways, I apologised to Nathan and the room service people sincerely for the trouble I've caused them. Accepted. Apologised to Shamiir. Not accepted (in a joking manner). However, due to the unfortunate event that occured, I failed my own expectations as a service deliverer. My heart sank when I knew the mistake I made (notice the I's). By not accepting my apology, it just sent flying daggers through my heart. THAT was painful. He can say he don't wanna see me sumore. It's ok. He can merajok. I also can. HMPH!!! I am actually pissed while writing the past few sentences. Ouh, and I actually cried went I went back to the changing room.

Still, the matter was solved and all guests received their food. BUT that didn't stop me from feeling super down. Even sweets was affected by my mood. She told me to cheer up cause its making her face change. Hehez.

Today, told Mr. Lee about it. I explained everything that happen and told him that was my first major boo boo in the industry. He said it wasn't. It was a very minor thing. That lifted my spirits. To think I was still feeling down when I woke up this morning. There is more to it than meets the eye. It is just that I am confused. Cann't figure it out and doubt so. Don't think it will ever be figured out.

I know this has been a long post. I should stop now. But I still feel like typing out whatever is in me. But I can't. Cause I don't know what's in me. Sweets and Jyuneen Darling will understand. But if I don't understand, how can they understand. And I think I am irritating sweets with all my nonsense eventhough I don't feel like it's nonsense.

PS: Sweets, sorry if i am irritating you but I just can't help it. I still love you though. :D

PPS: Jyuneen, help me find the logic behind this cause I can't. My logical sense seems to be blocked.

PPPS: Cindy, I miss you too!!! And thank you for staying back with me in the lab to let me type in an entry.


5:13 PM